Why do airlines sell too many tickets?

Have you ever sat in a doctor’s office for hours, despite having an appointment? Has a hotel turned down your reservation because it’s full? Have you been bumped off a flight that you paid for? These are all symptoms of overbooking, a practice where businesses sell or book more than their capacity. So why do they do it? Nina Klietsch explains the math behind this frustrating practice. Continue reading Why do airlines sell too many tickets?

Toyota Material Handling – Production From Start to Finish

The Toyota Production System (TPS) is a reference in the world of production. It is based on a Pull system, which means that we only produce what is ordered; Watch behind the scenes of Toyota Material Handling’s supply organisation: this video highlights how a truck is being produced from start to finish. You will learn about the concepts of ‘Heijunka’, Just in time and Jidoka’. You will also be taken through how defects are being managed in order to continuously improve quality for our products. Continue reading Toyota Material Handling – Production From Start to Finish